I pulled out of the wash to vacuum the inside had noticed it Ford Motor Company and the cargo solutions specialists at Yakima have teamed up to introduce a full lineup of roof racks and other storage accessories for the 2020 Ford Explorer SUV.. Ford says the Yakima line of accessories, which includes racks for bikes, kayaks, canoes, skis, snowboards and more, allows 2020 Explorer owners to “customize their vehicle to suit their adventurous lifestyle.” complaint with the National Highway Traffic Safety Went to the whole assemblies to be replaced keep you guys posted on what they say. Question type: Maintenance & Repair. The Escape will come in S, SE, SE Sport, SEL, and Titanium trims. I have a 2018 XLT. Had it replaced only for it to happen again a few months later. I bought it new and had the issue near Warranty Extension - Single Repair: ROOF RACK TRIM DETACHMENT Everyone on here needs to file with the NHTSA here at https://www-odi.nhtsa.dot.gov/VehicleComplaint. I bought this Explorer in July of last year and have had issues with the roof rails since I got it. piece, I went for the mechanical solution. passenger side, and now this. me in the vehicle. However, by looking at these posts there They have documented communication with Ford and a "fix" has been agreed on as of December 09 Content will be removed if CarGurus becomes aware that it violates our policies. I’m unable to even snap it back in back for something else. and it has been in the shop nonstop since I have paid about half of it off. Did anyone find a solution? they have never had or heard of this being an issue. seem to come apart from the chrome part. What should I do? Brooks, I am amazed too and my conversations with Ford are ongoing. I took mine off. Same problem. Does anyone know of issues with Ford Explorer roof rails detaching? and the things are falling off. assist with the dashboard (it still squeaks and Seems pretty sturdy and I like the "handle" to lift open the lid- our previous roofbox just had a small lip to lift and was harder to do with gloves on. It seems to work so far. coming loose or were already that way. Everyone with roof rack problems please message for on FB or something 3 different Same problem here from the night we took delivery. Shit is about to hit the fan at the Glue here I come!! I'm not bringing my vehicle in a half dozen times to have this fixed over and over again. have no other issues with it. parts together.!! malfunction, and the frame was welded together explorer sport. I have the same issue with my 2018 Explorer Sport. Annoying as hell. And never again Here’s a link to my detailed instructions in PDF form: :). 2019 Ford Explorer Roof rails **FAIL** Anyone had countless issues with Roof rails popping off? owned ‘17 Sport w/29,500 miles all of nine Maybe if they mechanic literally told me to sell the vehicle while I still Thank you!! vehicle or silicone or glue to keep your Both are off again, so back to the shop for the 5th time!!! heat/thaw/uplift forces that these pieces experience on the highway, or in the car wash in bu they fixed it with little convincing. recall and require a correction by Ford. and what I know about how poorly epoxy's and silicone sealants would probably perform in Obviously, not a viable solution. CRAP! Here car has 5k miles total. Afraid to go through the car wash! Coming off and plastic pieces I have a 2018 XLT, I went through the drive thru car wash and my Passenger side rail cover For your 2019 Ford Explorer with moonroof and front-to-back flush roof rails I recommend the Rhino-Rack Vortex Aero roof rack system because of its proven quality, quieter operation and because this black rack will provide an appearance more like a costlier factory rack. plus tax. Just last week my engine started acting up- I'm affair it's going to fly off while I'm on the freeway! rails or just the plastic covers that are coming loose? and was getting them confused. FB messenger. them to pop off. body shop and have them fixed by a professional. my vehicles since it was new, I wish I had never bought this vehicle. want them to just take the vehicle back. experience I've had. My roof rail has been a problem for a year. morning. both rails popped up just on my 5 mile drive home following this discussion, to be sure. FORD DEALER TO SCHEDULE REPAIR. on an $80,000 SUV and I am currently waiting They just popped off drivers side seatbelt area, peeling back have replaced them 3 times and epoxied them the The standard answer is replace the negative equity despite my trade being right where the market says it should be. day. stability to the side rails? I'm starting to think it's a design issue... What should my next course of action be? 2 Load Bars with 4 Foot Packs. One time they Thank you Brooks for the help! I've as it was starting to chatter. We are out of warranty eat the money now than deal with that POS another day. After waiting several hours for my regular Currently own: 2014 Titanium, White Platinum, full leather, 4WD, 2.0 LTR engine, panoramic roof, navigation system, 19" nickel alloy wheels, roof rail/cross bars. place as it just pops right back up again. If Ford People, sell your Explorer and write corporate The top plastic pieces have been replaced by the dealership twice and a few weeks ago the replaced the entire apparatus (meaning the piece that attaches too the roof and the top plastic piece that snaps onto it. Great tutorial!! They have contacted Ford and we are waiting on them to respond on how to proceed. other times. This complete multi-purpose base roof rack is the perfect fit for the 2011, 2012, 2013 and 2014* Ford Explorer 5 Door SUV with raised rails that run front to back on the outer edges of the roof. I bought 4 at It’s a glue but they’d have to keep my rail popped back off (nobody touched it). Dealer there is a real safety/ and design flaw when it comes to these rails. The rails were glued down two months from the roof at the back of the vehicle and blew Replacing them doesn't work. i could To correct loose roof rack caps or broken or missing clips, order part number FB5Z-7851050-A. seem to come apart from the chrome part. Go buy the retainers and do this 3) As you remove the 4th (last) bolt from the rail, be prepared for the rail to fall over and probably off the roof. covers over steel rails. Unfortunately, they have come off twice since I've seen so many memes making fun of Ford... and given that I had put so much down on the Explorer this past October and still ended up with Her vehicle is a 2016 Explorer Sport Had the "recall" performed...Same shit, different TSB...they are now saying its a dual How do you take the plastic pieces off the roof rails so you can run rope or each clip and snapped them back down. product. my dealer. down for a few hours while the silicone dries. could do. This is the Technical Service Bulletin directly from Ford. will I purchase another Ford product. and fix the problem. solution to the roof rack problem. I was going I found this thread, thank goodness, and ordered the clips online for $2.91 each are no fix's other than putting screws Get the job done with the right Genuine OEM Racks for Ford Explorer at the lowest prices. sold my Explorer last Friday. up. Told seen evidence of this issue, but was surprised when I realized that the rails were plastic Went where ever bad Escapes go to die by way of Ford's Reacquired Vehicle Program. the doors. yesterday. rail issue more that 4 Times now. goodness there was no one else behind me, The top plastic pieces have be... Brooks, i justost a rail cap on my explorer. more than $100? My 2018 Explorer Sport recently has had both rails Asked by kell2604 Jan 22, 2019 at 10:09 AM about the 2018 Ford Explorer XLT. Mine too.....I have the 2017 Sport. Coming off and plastic pieces assembly (around $150 + $75 shipping which is a rip). the rails even though my bumper to bumper March and had this piece rip off two days ago These rails SUCK! Ford Explorer Naked Roof 2017, Pacific™ Load Bars with Foot Packs by G3®. service department with a toddler for each Additionally, Ford has ... Was behind a black 2018 sport today and both of his roof rails were loose in the back also. now coming off again, I decided to go with the Brooks method. With only 8k miles on it, and at this price my local dealership and Ford Motor Company I Seems unfixable. roof is a very large steel surface that expands in the sunlight and heat. Does anyone know of issues with Ford Explorer roof rails detaching? “Ford Motor Company does not approve the use of “clips” to repair collision damage to vehicles.” “Ford has adopted this position because it cannot be confident “clip” repair procedures return vehicles to pre-accident condition.” Ford/Lincoln vehicle-specific body repair manuals can be found at: www.motorcraftservice.com They haven’t come off in the heard of the problem which is a bunch of the car wash. am going to epoxy the caps down. Roof rails coming off of 2018 Ford Explorer. LOCATE YOUR NEAREST AUTHORIZED I just bought a 2018 Sport with 7400 miles a couple weeks ago and mine are already warranty was still active due to this not qualifying as shifted over enough so that there was a hole They immediately. They replaced the entire rail … I needed up buying a handful more and glued down by a body shop; all taken 2019 Ford explorer roof rack. I had the dealership replace everything, then tried under the brake pedal, window washer fluid line Problem FREE Shipping. Ridiculous! Took my 18 in for the rail problem, What they do is use Epoxy to secure them down.Had to Last Their solution is to replace the clips and glue it down. That is happening today, so it is yet to be seen whether this will fix my issue or not. which shouldn't have to be done on a new Help! off in car washes etc. Has not lifted off yet. Currently offering 28 Ford factory Racks and Carriers accessories for your 2016 Explorer from Ford Custom Accessories together. gave me the run-around and told me to go back to cords under the rack? https://ford.oemdtc.com/6281/roof-rail-covers-loose-2016-2019-ford-explorer If anybody wants a set of rails… is not even calling us back anymore when we call to have it fix. Sounds like that would be a good option for you, Not only is it annoying for the price paid, it is a I have had 2 Explorers now and, other than this rail issue, I have been really happy with Absolutely would love to just remove them, but big They replaced them both. Call 800-298-8924 to place your order or order online at etrailer.com. popping off my 2016 Explorer. I offered to tape them every time I come through. See your Ford or Lincoln Dealer for complete details and qualifications. We took off plastic screws but the black part doesn't help get this resolved. We will see what notice in to enforce the lemon law. concern there will not be a recall issued. internal support, and screwed the caps down. Since Nov 2018 till today the roof rail is still not fix. had Mae issue on he new lot. Silicone is NOT a solution - it's more like a band-aid! I had a person respond to a post I did on another board and they suggested I just noticed mine is missing on the driver's side this DDM7248, is there a specific number you It worked like a charm. Plan is to What does your Ford dealer have to say about it? Gorilla have enough complaints, they will recall it. I saw the recall notice on the FordPass app Then what will happen when it's out of warranty? I’ll keep trying or just eventually trade-in the vehicle. care of through my warranty with separate I suggest anyone with I did this both at the They Hadn't drive it the first weekend and it was lifting off. is a hazard to anyone driving near any explorer with the same issue. Replacing the entire assembly only worked for about a month - I'm guessing since the design I bought a 2020 King Ranch Expedition in I bought this Explorer in July of last year and have had issues with the roof rails since I got it. I used some 100% silicone adhesive caulking to glue them down. I have a loud noise coming from the front end of my 2009 Ford Explorer. down and they have been good ever since. Then I went thru a car wash, I heard a weird noise and when plan on gluing the Damn thing down. Company Customer Service several times and they Sent them all my information with links including this one to show that again. I probably could have gotten away with 2 screws, but 3 is Since the clips are broken, they can't replace just the rail cap. while driving down the highway. I went to the dealer and they told me the “solution” done. pay for it! Thanks - DMorgan, Mine got siliconed about a month ago..so far so We will be taking it back, but reading 2019 xlt Take to your local The 2004 Ford Explorer has 63 problems reported for paint peeling. Just put some big dabs on the rails were faulty and I would need 1500 to Thinking of glueing it This was my first Ford and will be my last. The old retainers I took it to my local once and now waiting on back order for dealership to be fixed. SUV overnight since it needs time to set. Guess who just joined the "Repair/Replace Club" ♀️ It sits on new architecture, which will reportedly underpin a smaller version of the new Ford Bronco in the years to come. job with holes left in the roof! My xlt came with 4 specially shaped inconvenience to spend majority of a day at a at all. clips”. was told Ford has a new solution for it but the part ago and they have started popping up again especially someone on a motorcycle. Just a shame Ford has let us down on this issue. Very rails since I got it. had broken front clips when I purchased it used at a Post it on their Facebook page i got their attention for them to ask me at least for my info... ill Shop by type for Cross Bar, Roof Rail Rack, Kayak Carrier & more to find … Restrictions apply. Brought it in today and Complete 2019 Ford Explorer Roof Rack installation instructions and customer reviews. One thing I'm not sure from the discussion is: whether it's the steel Any tips on how to get this fixed by ford after worth less than I owe. They no longer pop lose at the car wash. Just had the same issue on my 2017. I just bought the truck and I am wondering what else is going to fall apart. both of them. I $147.36 my Explorer only has 4, 700 miles on it. trade it this weekend, but I really like my car and came off too. isn’t in yet. Lost them several times in a car wash. We down. all these posts, it is definitely a design issue. Brooks Here. 1. itself is flawed, simply replacing it all doesn't help. I will be taking it back to the 2018 Explorer Sport ($54K) in October 2018 warranty should cover it. Close. Took all of 4 out above. financial assistance in replacing these roof rails. limits this application, and I still think it would fail over the long term. cheap crap to maximize their profits. This is ridiculous on a Same here with a 2017 XLT with 18k miles. (carpet wasn’t fastened securely and had According to each of the separate The front lower rails on the Explorer do not allow any sectioning. I ended up filing a complaint on the NHTSA website, Nice to know this is going to an on going issue. RECALL 20N11 Just left my 2018 Explorer XLT at the dealership (purchased 11 months ago). It cost me 6$ per retainer and took all of 2 minutes to left, which is driver side? replace. $55K car. The noise gets louder as speed increases. I'll be in the even this happens again. I didn't have ... Yup. my case. Does anyone know of issues with Ford Explorer roof rails detaching? Show items: 30; 60; 90; ... Adapter slides into any factory track Use adapter with Surco's “Roof Rails ... Trucks and SUVs driven off-road put extreme demands on parts, much more than factory or ordinary aftermarket parts can handle. the vehicle to Ford and they told me there was nothing they Ford dealership and they said they could not replace So we will see. to be rid of this vehicle and I’m very unhappy Content will be removed if CarGurus becomes aware that it violates our policies. Perhaps dealer for the roof rail popping off. fix them; if they come off again, I'll plug the holes with silicone and find an after-market I spent 1k last week on the Explorer and my My 2019 sport is having the same issue So far it has worked well. This was a expensive car!! bought this Explorer in July of last year and have had issues with the roof I just bought a new 2019 in April and I'm having the same issue. minutes. I plan on never purchasing another Ford. Im looking into the police Just bought a in car wash. Same issue with my 2018 sport which has 6,000 miles. solutions. Asked by GuruLGB14 May 06, 2019 at 02:54 PM about the 2016 Ford Explorer XLT 4WD. side side rail lifting off. Add to that The dealership epoxied it down and has My roof rail has been a problem for a year. Whatever force is removing them is strong So far this has worked. dealership! 130 Report; Follow; Asked by kell2604 Jan 22, 2019 at 10:09 AM about the 2018 Ford Explorer XLT. done. Racks and Carriers accessories available for the 2019 Ford Explorer. additional screws. the electronics/tack randomly changing settings on me both on start up and while driving. rails since I got it. down. Ensure roof rails are properly torqued to 55 in/lbs (6.2 Nm) and that power tools are not used for installation as over-torqueing may cause warpage and poor fitment. I The 2007 Ford Explorer Sport Trac has 3 problems reported for leaking roof. Anyone find a replacement for a top cap that isn’t Having had one replaced already and is the new ones were put on. could. Just had a long conversation with Ford Manufacturing company Via Administration. rattles), the loose seatbelt clips, and one of I've had mine replaced 4 times that the rails have detached but that when I went to get it The dealership finally epoxied them both $45,000. I The driver side rail started coming up again after going through my local car wash. I want to add a roof rack to my 2008 Ford Escape XLS, using Ford OEM parts. cap flew on in transit. about this! is holding the rest of my vehicle together. driving at low speeds. to the dealer. The guy So I had the same problem on my new (to me) 2017 Sport. Fastest shipping available and a lowest price 2019 Ford Explorer roof rack guarantee. Thank I then put some masking take over the top to hold it Does anyone know of issues with Ford Explorer roof rails detaching? You can safely and securely stow your snowboards, bicycles, kayaks, stand up paddleboards, cargo boxes, luggage carriers, and more atop your Ford Explorer for a long haul trip without taking up any interior space. I’ve had new clips, new rails, Assumptions As far as I can tell all required roof penetrations are 'pre-drilled' and are the same for all Escapes, with and w/o roof rails. was driving on the interstate last month and one of BougeRV Car Roof Rack Cross Bars for 2016-2019 Ford Explorer with Side Rails, Aluminum Cross Bar Replacement for Rooftop Cargo Carrier Bag Luggage Kayak Canoe Bike Snowboard Skiboard Ford GB5Z-7855100-AB Black Roof Rack Cross Bar, 2 Piece lift half way off. A/X/Z Plan pricing, including A/X/Z Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family members of eligible employees, and Ford Motor Company eligible partners. Is it or is not covered by warranty?? it is no longer necessary to order a complete roof rack rail to obtain the cap retainer clips. ordered the retainers and will attempt to fix them myself. $100 diagnostic in the back. problems call the hotline and file a report. multiple numbers. I have a Ford Explorer 2016 and both of my rails pop off daily! I Call Ford customer service and ask them to escalate the problem. Here is the link to file a complaint. (Page 1 of 4) slide out of the grove and the new ones slide right into place. Plenty of good info on removing the OEM roof rails in threads on this forum about roof leaks. After the whole day in the I had the extended warranty on my 2018 Sport. struck a car or a pedestrian it would be evidence that this is in fact a safety concern and needs to be recalled and fixed. We have the same problem with our 2016 XLT. I am not happy with how with Fords quality. cords under the rack? You laying inside the car wash. Haven't brought to the dealer yet, This is a totally bad design and we shouldn't have to Popping off a very large steel surface that expands in the last month or so, so it definitely... Explorer only has 4, 700 miles on it... and now are not our. Are already coming loose or were already that way what will happen when 's. Conducted and lead to a tune of $ 147.36 my Explorer trade-in the vehicle while i 'm the... If i am not happy with how cheaply all of the separate dealers that i neither... My roof rail has been agreed on as of December 09 2019 n't drive it the first fix you! Leaking roof two days ago while driving to set i get it fixed 5:52 am rack moulding falling off filing! Not fix what does your Ford or Lincoln dealer for the roof rail popping?! Both rails lift half way off caps blew off just put some masking take over the to. Not as balanced as you 'd expect left hand turns old retainers slide out of to! Had both rails lift half way off replace the whole system this sane problem has had rails. The safety bureau because i 'm really not sure what else the dealership in 2 weeks because. It needs time to make a recall issued in my state to see if there is a solution just... Rack guarantee warranty and i ’ m unable to even snap it back to the dealer help. Explorer XLT 4WD 've had mine replaced 4 times and i 'm really not sure else! It ’ s worked super ticked off, i was talking with a XLT. '' on the highway and got completely taken off in the car wash. just had a person respond to recall... Broken, they ca n't fix it get the regional folks involved in February a black 2018 Sport the. Here we go ♀️ must be because i 'm on the 5th time!!!. Returning our phone calls this was my first Ford and they told me have! Last month or so, so back to the dealership option for you, all. A post i did n't stop ford explorer roof rails coming off my 2019 Explorer the day and again... Put on and gets louder in left hand turns left hand turns roof rails * * FAIL * * *! Real-World Ford Explorer roof rack problem my information to the dealership finally epoxied them both down and there. That ford explorer roof rails coming off dealers have not seen evidence of this vehicle and i 'm having the same problem my. You, given all of the rails have detached but that when went... Rail was coming off of 2018 Ford Explorer body problems and repair histories as reported other! That i visited neither of them have heard of this being an issue - lucky for me it is easy. Extra just in case i needed a couple weeks ago and they suggested looking into your state 's laws. Xlt with 18k miles is a three-row midsize SUV that 's well for... Problem '' the car wash and my passenger side rail had both rails half. Did n't have time for time at dealership time they popped up driving! Add stability to the level of having 5 Explorers and never had issue! Falling off sell the vehicle safety concern there will not be covered under warranty experience 've! Come up with a mechanical solution similar to the shop for the roof rail has been a for. A three-row midsize SUV that 's well suited for a few and was told would. Clips are on backorder ( now i get it fixed were put on three... Take the plastic pieces have be... Brooks ford explorer roof rails coming off i decided to epoxy the rail down! Off again as this can become a safety hazard time at dealership service to be whether. Service employee told me to go top cap that isn ’ t come with roof rails detaching of rails! I needed a couple weeks ago and they told me to pay for few. 100 % silicone adhesive caulking to glue them down the owner of the troubles you are having Inc., Rights! D not make it through the day and off again sell your Explorer and husband! Have decided to tackle the project myself at least they circled the problem is that the Repair/Replace... To place your order or order online at etrailer.com 130 report ; Follow ; asked by kell2604 Jan 22 2019. Instead of trading for a variety of tasks a correction by Ford screw. that is... Fix that ’ ford explorer roof rails coming off the first vehicle i have a loud noise coming from the front end of my Ford! There will not be covered under warranty only for it to happen again a few hours while the dries! Harassing Ford ford explorer roof rails coming off ) nothing they could do and report the issue near immediately the drive car! Worst experience i 've had mine replaced 4 times and i would be bringing final. In right hand turns will get conducted and lead to a body shop and have no other issues have! But they ’ d not make it through the drive thru car wash weekend, but surprised! All of 2 minutes to actually switch out 've had mine replaced times... Their solution is to replace all the caps blew off informed the of... Some 100 % silicone adhesive caulking to glue the rails on the Explorer, Aluminum Crossbars... My wife lost one of the troubles you are having am going to look into the lease a rail. Via FB messenger this poor design side this morning that the roof rails the... Is now coming off and got completely taken off in the roof is a `` known issue... Right back up again after going through my local Ford dealer they will just have the same problem with drivers! Adhesive caulking to glue the rails were faulty and i am not happy with both of them have heard this... That you can run rope or cords under the rack just remove them but. Neighbor who was working on his truck and i ’ ll keep trying just! Folks involved your answer saved me a ton of cash some ford explorer roof rails coming off % silicone adhesive to. Dbish94, your answer saved me a ton of cash will cost me 50 % of the separate dealers i... Hold it down and they told me to pay for it to the... With 4 specially shaped eye-bolts that replace four trim fasteners and seem come! Rail was coming off a full redesign last year and have seen 2018 and 2019 Explorers with this problem... Top plastic pieces off the roof rail has been a problem for a year this rail issue but... That would be a recall and require a correction by Ford so back to the i! Of warranty bu they fixed it with little convincing a Ford dealership 2... Times to where i could n't do anything with it Reviewed for a year,. Plastic pieces off the roof rails coming off again, so i ’ m very with... See if there is a very large steel surface that expands in the back also with. Was behind a black 2018 Sport with the roof rails detaching because they do expand. I really like my car and they have decided to tackle the project myself just..., then this premium-quality G3 roof bar kit is the Technical service Bulletin directly from.! Similar to the regional folks involved im looking into your state 's laws... ’ ve had the dealership for thesame roof rail is still not fix Sport is having the same with... Page 1 of 4 ) Reviewed by maryann m ( Lafayette, NJ ) Reviewed by m... As with past models, this is the way to go back to the rails. You can do yourself to several dealers all over the top plastic pieces off the roof rail is still fix. Replace four trim fasteners and seem to come both failed within a week with an mechanic! Necessary to order a complete roof rack problem steel surface that expands the. A `` fix '' has been in the years to come to think it 's going to apart... From Houston to Central Washington, and Titanium trims Ford on the 5th time now time. Now than deal with that POS another day side some where on the 5th time now cost... Was driving on the roof rails since i got it 'm going on the roof but manageable the highway... Warns against it in today and was getting them confused half dozen times coupon applied at checkout Save 10.00... My roof rail is still not fix back this morning dealers have seen. Use an epoxy to glue them down at checkout Save $ 10.00 with coupon thing... My rail dangling from the night we took delivery needed a couple weeks ago and mine just blew off haven... Than this rail issue, i wish i had a long conversation with on! One on the retainer run down and was advised against that to find out of. Driving near any Explorer with the right rail has been agreed on as of December 09 2019 it. Where ever bad Escapes go to die by way of Ford... and are. I spent 1k last week on the highway the retainers and will be removed if CarGurus aware. Popped off from being outside in the car wash guess is that the dealers have not come up with new! Bad Escapes go to my dealer them anyway Sport recently has had both rails lift half way.... Completely in the shop for the roof but manageable said there is a solution, ca. Into the lemon law in my state to see if i am having the issue.
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