I bought multiple stuff from this company I will talk about the matress in this review, firstly it didn't inflate properly secondly the layers weren't glued together but what makes it worse is that support told me to take a picture then said I voided the warranty by doing so! Zinus Memory Foam Green Tea Mattress Review This $344 Mattress From Amazon Is 1 of the Best Buys I've Ever Made As POPSUGAR editors, … Trust us, your sleep soulmate is here. I bought a Zinus mattress from Samsclub.com. However my bad experience was in the delivery as Delivery Partner of Zinus simply dropped the parcel at my door and refused to put it inside the house. And the Zinus iCoil helps you do just that. There has been no accountability by either party whatsoever. Hundreds of people also were astounded by them voiding the warranty on a mattress that was defective upon arrival and never had been used. Visit Store. I never again will do business with Zinus. Finally feel like i have a sturdy bed now. 4. Quick delivery and so easy to put together!!! Since you can’t try the bed in person before you order, most offer a trial period and assist with no-hassle returns. Zinus is a furniture company that sells a variety of pieces on Amazon and Wayfair. I’d even go as far to say that it is better quality than our much more expensive bed in our master bedroom. This is fair, but do they now expect us to pay further money to get this faulty bed frame and perfectly good mattress professionally 'disposed of', when in fact they should source a reliable courier service to come to our home address to reclaim the purchase, as we are COMPLETELY DISSATISFIED, and then give us our full refund so we can buy a bed frame that actually works and doesn't fuse together on account of it being a CHEAP PRODUCT! I have told them if they asked for another picture, I will sue them for their obstruction and refusal to deal with my complaint. November 2, 2020. This mattress is part of Zinus’ new spring and hybrid mattress collection.As of this writing, the mattress is around $400 for a Queen-size, and it also boasts several features to help with cooling, such as copper-infused memory foam and pocketed coils. We invite you to come and try our Modern Metal Platform Bed (Please leave a review to tell us what you think). Mattress sags. Browse Zinus Low Profile Box Spring Customer Reviews Smart Product. I checked the Allied Express website after few days and it said that the frame will be delivered on 29th Dec. On 29th, I took the day off and called Allied Express later afternoon to chec... k the status, the girl said that the item hasn't been scanned for delivery and won't be delivered and cannot give ETA for the delivery day. A Cal King. Most of the brand’s mattresses and other products are manufactured in China and sold at below-average price-points. Zinus mattress reviews BBB Rating: Unfortunately, Zinus has earned an F from BBB due to failure to respond to complaints. Your bed ships compressed and sealed into a box that’s about the quarter of the size of the mattress. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Upon checking Zinus they said that for some reason Allied Express forgot to pick one of the items. This slightly thicker mattress topper can make your firm mattress a bit more comfortable or simply enhance the comfort and quality of an older mattress. just like all the other reviewers state this company is a complete scam! Took 30+ days to deliver, so I tried to cancel and get a refund. Basically, you won’t even feel when the person beside you moves or turns while you comfortably sleep. Materials and Fabric of Zinus Memory Foam Mattress Updated. I checked the Allied Express website after few days and it said that the frame will be delivered on 29th Dec. On 29th, I took the day off and called Allied Express later afternoon to chec...Read more. We then saw a number of complaints in reviews. Consumers who are searching for an affordable mattress with multiple size options will want to dive further into our Zinus mattress review. Avoid dealing with such seller. Last Updated: November 25, 2020. Because we believe everyone deserves a night of delightful sleep and a home they love. Get the most satisfying value with free delivery and a 100-night trial. Sent it back and ordered a replacement. Just throw it away and show us proof, if you want you're money back. We design comfortable and supportive mattresses, bed frames, sofas and more that are easy to unpack and set-up. Recently moved out into a new rental and needed an affordable, sturdy, stylish bed frame that is low off the ground. Traditional coil mattresses are cheap, but they’re nowhere near as nice as foam or memory foam mattresses. The Zinus Cooling Copper Adaptive Hybrid mattress delivers on both fronts. 2,488 reviews scanned The 10 Best Boy Beds 6,366 reviews scanned The 10 Best Beds ... Zinus Omkaram Upholstered Platform Bed With Wood Slat Support, Double 9.8 9.3 9.9 2: All rights reserved. This results in my having sciatica for 1-2 days following that. Bought bed, daybed and two mattresses. I called them multiple times but they were repeating the same thing. Called Zinus customer service only to be told that the item is now discontinued, so the bar couldn’t be replaced, but I could try re-order the whole bed for the third time. Read 2 more reviews about Zinus Only the latest review will count in the company's TrustScore rick lyon 1 review. The mattress claims to be "very supportive." The cheapest Zinus memory foam mattress costs $112 while the most you’ll pay for a King size 14” memory foam mattress is $467. Products easy to construct. I couldn't figure out how to file a return to Sam's Club, since I live about a hundred miles away with no way to transport a mattress. Q&A Zinus. Go with somebody who provides better customer support. For this review, we’re going to profile one of Zinus’s best-selling models, the Pressure Relief Green Tea Memory Foam Mattress, or simply the Green Tea Mattress. Top 5 Zinus Bed Frames Review 2020. Moving on with the Zinus mattress review, we have motion transfer. Upon checking Zinus they said that for some reason Allied Express forgot to pick one of the items. When I inquired when I would get it, Zinus asked me to send photos of the defective part. It was well numbered, and the diagram was easy to follow. Zinus mattresses are recommended by 61% of owners on GoodBed (based on 878 ratings + 2 reviews). Disgusting behaviour in fact. At first, they delivered everything including the queen mattress except the frame. Scammers please don't buy from this company unless you want garbage that won't work a week from now like a mattress that deflates along with non existent customer service who look for every way to not stand by their warranty! They DON'T need another picture to see the sagging. I wrote "Angel" back and let them know that was the most ludicrous customer service suggestion I ever heard. One end of it would not expand, and the layers at that end were separating. I won’t buy from Zinus ever again, the whole experience has been just too frustrating for me. It's 2019 now and companies like this shouldn't exist. Read honest and unbiased product reviews from our users. Reviews Zinus. Zinus (Bedding Shop): 3.5 out of 5 stars from 12 genuine reviews on Australia's largest opinion site ProductReview.com.au. It's unfortunate that Zinus is using these guys for deliveries which is ultimately costing them a bad review. There were even some spare screws. Do you have something to say about your Zinus mattress? Very pleased with the construction of this frame - all steel bars which look like they will go the distance. It sure is one massively popular bed frame! 100-Night Trial. Terrible service.... overly dissatisfied for nearing 2 months now! So I had to request cancellation for the delivery. Very pleased, thanks Zinus! Put bed base together by myself no dramas and parts fitted like a glove . Solid, stylish, comfortable. This bed currently sells on Amazon for $217.54 for a queen. It is a zippered cover, but unzipping it voided the warranty???? The Zinus Pressure Relief Green Tea Memory Foam Mattress is a bed-in-a-box mattress made entirely of foam. Wakeup Zinus! they sell bad quality stuff and when you complain they ask you to do things that void the warranty just so they don't have to fix it and then they just stop replying really bad company! I'd wake up...pull the corners tight again but, they'd always pull up in hours. After I did that, Zinus said I had voided the warranty by unzipping the cover to take the photos. We got a mattress cover with the same issue. Customers can shop with us in-store or online with our Click & Deliver or Drive & Collect services. Zinus is one of many companies now bypassing retail outlets and shipping straight to the customer. I'm a 6'2" 225 lb guy and it takes me and my wife easily 15-20 minutes to change the sheets due to the heavy weight of the mattress and adjusting the suspenders to put tension on the fitted sheet corners. The suspenders we got are huge job to put on the fitted sheets and mattress cover. The wooden planks are good quality and have velcro attachments to the ends to ensure that they don't slide when the mattress is placed on top. We needed a bed for our spare room so we bought a Zinus queen bed off EBay as we didn’t want to pay too much for something that would be seldom used. The 6-inch version of this mattress costs just over $200 and contains a … Don't purchase from their website. Now they are wanting another picture. Who knows... maybe third time lucky... perhaps I have been simply VERY unlucky, Though what I really suspect is that Zinus sell their faulty items through amazon. Btw no returns!As they say what you pay for is what you get. One of the most unprofessional dealing that I came around in amazon. Have a question about bedding products or stores? I sank into the mattress right away. I would have lost money. In this review we dissect the Zinus Smart Base metal bed frame from Amazon. We got a four poster bedframe and were totally impressed by the workmanship and the ease with which we were able to assemble the flat pack. First time the headboard was cracked. Companies can't alter or remove reviews from ProductReview.com.au. Maybe the company has a weak spot, or maybe only negatives give reviews, or the company doesn't look for good reviews. I bought a Zinus twin mattress through Sam's Club online. Original review: Nov. 10, 2020. However, I could not get any updates or refund for about a week. If the customer would just reach out to Zinus' customer service they would take care of the issue and send out a new one. When we got the new Zinus, none of these would stay on the mattress during the night. Even with two bad backs. Only the latest review will count in the company's TrustScore. Further details in the disclaimer. There are some reviews in between, that are eye opener. Do not ever buy any mattress from Zinus. Zinus is a U.S.-based company that has been selling bedding products since 2004. They refused to reply to my complaint to the Better Business Bureau. After assembly, products were sturdy and looked great. Seller Rating 1103 Reviews. This is a simple, black metal bed frame/platform bed. All Zinus mattresses come with a 100-night trial period. Delivery took forever with little to no communication as to status - their support staff are non responsive or slow to respond. And I decided to cancel it, and I did cancelled my order through their Customer services. Zinus offers financing through its partner, Affirm, which provides flexible payment solutions for customers who can’t afford to pay for the bed outright and purchase the mattress through Zinus.com. I filed a complaint with Zinus on June 20, 2019. IF YOU DON'T LOVE YOUR ZINUS MATTRESS, TOO BAD. Maybe another month? I called Zinus because the enclosed card said to call them. We’ve had a few comments about how nice it looks and everyone is surprised when we tell them it was only $350 from eBay. Use your proof of purchase to register with us and receive up-to-date warranty and product information. Bed and daybed easy to assemble (160cm female). Zinus iCoil Pocket Spring Review. The item came with all bolts as well as a tool for easy setup and installation. Get the Zinus Mattress. The whole process was seamless. Our previous mattress was a Cal King and had 3-4 sets of fitted sheets that fit our previous mattress & box spring as they should. Jake Comfort | Updated: Dec. 1, 2020. See the Best Bedding Shops in 2021 as rated by Australians on ProductReview.com.au. I bought a queen size bed for unboxing mattresses to review. I tried contacting Zinus customer support so I … When I called Sam's and sent them Zinus' response, the Sam's rep was astounded. Second time one of the metal bars was faulty. The mattress arrived defective. That's Zinus for you...that was there answer. Ltd. All Rights Reserved. I had to chase up my money for 2 weeks. © 2021 Trustpilot A/S. Aching back every morning. We continue to follow government advice and thank our amazing team for … This is for our spare room but we are seriously considering buying another for our own bedroom. Like the colour. Firm, even support. Eliminates the need for a box spring At the time of writing this article (August 2019) it was the top selling bed frame on Amazon and I imagine it will be hard to knock from its perch. Plastic feet protect your floors. I was not being helped. Liked the price. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. But the frame is great! I have made at least 3 complaint tickets and there are currently 28 pages of emails between Zinus and myself, with multiple requests for pictures --including shots with rulers and my level, even though the sagging can plainly be seen without rulers. They only respond to emails that Catch send them. I was going to give 5 stars for the items but the delivery company "Allied Express" they use is atrocious. . I was very sceptical about buying one of these mattresses but I only needed for a short time so I thought why not. The best they can do is sms few hours before delivery. Shipping was very quick too. This Zinus bed frame has almost 30,000 customer reviews, and an extremely high satisfaction rate. The Zinus Platform Bed is a great value for the money. IT IS NOT SUPPORTIVE. Have slept on the green tea memory foam mattress for a week now and love it. I placed order on 11 May for mattress, and received notification for shipping. Was sceptical, buying a mattress online but it has worked out well!! STEP UP Amazon or Zinus Australia. Based on my purchases, I would definitely buy from Zinus in future. It's a shame, too, because I needed that mattress for my 86-year-old mother to visit while I had knee surgery. They could have had three sales; instead, I never will buy anything from them and have let everyone I know in real life and online about this issue. Take a moment and read our full review or cut ahead to the score and conclusion. AU. Be the first. Approval for Affirm payment options is based on a soft credit check, and you can contact Zinus or visit their website to find out more information. I see Sams Club still sells Zinus...The mattress feels great sleeping on it...pretty happy there. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. ProductReview.com.au has affiliate partnerships. I tried calling Allied Express but couldn't connect - constantly engage. I wrote Zinus..."Angel" got back to me with...."I'd suggest you go to your local tailor and get custom sheets made"!!!!!! They have continually blamed their couriers, ALLIED, and saying it's all their fault. Read "Allied Express" reviews on google and you will get the idea. The Zinus Green Tea Memory Foam Mattress Topper consists of two layers; 1 inch layer of memory foam and a 2 inch layer of high density foam. Assembly was fairly straight forward. Every step of the way has been painful. WORST CUSTOMER SUPPORT EVER. Listing monitored by Zinus representatives. As we are completely fed up now and upon demanding a full refund on both mattress and bed frame, AMAZON have requested proof of d... isposal in order for FULL REFUND? That is exactly what I did on 2/24/18. Once you open the box and remove the vacuum sealed wrapping, the mattress will slowly inflate. And, yet, today they asked for another picture. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Bought a Zinus gel foam mattress...good luck finding sheets to fit! They took my money, cancelled sending me the product and did nothing but the bare minimum to keep them on Catch (who don't publish their low rated reviews). After all, at the end of a tiring day, everybody needs to get some rest. Right from the beginning this company has been awful. If it last 3 months I would be happy.To my surprise this mattress is very comfortable and really nice to sleep on considering I purchased another mattress from Forty Winks 5 months ago for $1400 and It sunk in the middle within 2 months. Zinus Australia. It took more than two weeks to finally resolve the problem, but Sam's did refund my money. Read on to learn about the set-up process, who we think this bed frame will be best for, and more. Choosing a new mattress for your home is an exciting time. They sell the worse quality products, don't honor their warranty and ignore your emails do you need any more reasons to not buy their stuff! Looking at the negative reviews I noticed that Zinus reached out to the customers and told them their mattress was under warranty. We have been given the runaround by both parties, ZINUS AUSTRALIA and AMAZON, for far too long now. Each time I take a picture I have to take the bedding apart and put it back together. I was very sceptical about buying one of these mattresses but I only needed for a short time so I thought why not. Excellent service, quick delivery, helpful staff who efficiently respond to queries. One more highlight of the Zinus mattress is its motion transfer, as it is very low to nonexistent! Can someone please show some leadership with any reasonable solution???? So far has been and excellent product very sturdy perfect height allows me to place clothes bins under neath for storage. Zinus sent the transport pick-up person away and cancelled my order. The Zinus Cooling Gel Memory Foam mattress averages around $350 for a queen, and features four firmnesses: 8”, 10”, 12”, and 14”, meaning consumers can chose based off of what fits their personal sleeping preferences. I've reviewed a Zinus bed frame previously and liked its inexpensive … Sleeps good other than....you can't find fitted sheets that stay on the mattress. I left an unfavorable review on Sam's Club and Zinus contacted me, saying they would be happy to help me, since it was already past time to return it to Sam's Club. He pushed the problem higher up the Sam's food chain, and all were shocked by how I was treated by Zinus. So repeat- don't buy the mattress from their website if you do not want to waste your valuable time. Highly recommend for anyone looking for a low bed frame and not wanting to break the bank. The mattress is barely 2 months old and is perfect condition. Register Your Product. The first option is their most popular, Suzanne Metal & Wood Platform Bed: The Suzanne bed offers a wooden veneer style to the headboard and with slats to support the mattress below. Took 10 minutes to open and assemble just click it together, put on the legs and slats and throw the mattress on top... No allen keys. If you’ve been sleeping on the same mattress or the past few years, it might be time for an upgrade. Excellent value for money. It is now October 12, 2019. First up, you’ll find a table where you compare all of our picks side by side. In this post, we review the Zinus SmartBas bed frame. I tried calling Allied Express but couldn't connect - constantly engage. Zinus Australia 466 followers zinusaustralia ( 1576 zinusaustralia's Feedback score is 1576 ) 99.1% zinusaustralia has 99.1% Positive Feedback We design and manufacture comfortable and supportive mattresses, bed frames, desk, sofas, pet stairs, dining table and … Zinus promised them they would send me a replacement, but they did not. We then bought suspenders for the mattress cover and sheets. Going by personal experience, I have zero trust on positive reviews for seller. The bed broke within a few months and for warranty claims they ignore you and then send you to some other company who are difficult to get a hold of. Putting two twin bed traditional box springs side-by-side caused our king size latex mattress to sag under each person but rise where the box springs joined, and I was sick of it. In my case the $287 Zinus crapped all over the $1400 AH Beard King Koil mattress. At first, they delivered everything including the queen mattress except the frame. Instructions were clear, loved the spare bolts and washers &c and the little Allen key was fab. You'll be OK if you get a good one that lasts, but if you get a defective one, you will be out of luck. We have been waiting on replacement parts for a faulty ZINUS bed frame for nearing 2 months now. Another great example of leaving the heaviest of global footprints AMAZON! Very happy with four products bought. Zinus has arrived in Australia! I thought maybe it needed more "plumping," so I waited to no avail. Customer service was keep telling me that they could only proceed the refund if they get a confirmation from the delivery company that product is rerouted to their warehouse. and luckily get full refund. I was not able to get the product more than 30+days. For those that are looking for a very affordable platform bed, we'll go through the most popular options from Zinus below to describe what customers say about each one.. It was like a dealing with companies in the 90s. Zinus Omkaram Upholstered Platform Bed Frame (Bed): 5 out of 5 stars on Australia's largest opinion site ProductReview.com.au. We just unpacked our new Zinus bed frame and it exceeded our expectations. Queen 30cm icoil mattress.. after 1 month sagging, had to change sides, because hurting my back..then less than 1 month had to go in the middle due to sagging.. turned bed around and started again, its now 7 months and have to buy another bed..dont buy this bed,,this one is going to the DUMP.. fair dinkem, im so disappointed.. dont dont dont buy anything from this company! There are 878 ratings on GoodBed for Zinus, but no reviews yet. This mattress is under 10-year warranty. Zinus is all about providing quality mattresses for a value price. Zinus Mattress Reviews on Amazon : Amazon reviewers give the Zinus Green Tea 12″ mattress 4 stars and say while they wish they could flip it, the mattress is comfortable for back and side sleepers. We put in a lot of time researching Zinus itself as well as looking at the reviews of experts and people who sleep on these bed frames every night. Customer service told me they could cancel it, but then the mattress arrived and I didn't get a refund :(. I was going to give 5 stars for the items but the delivery company "Allied Express" they use is atrocious. Total BS. 50 $195.00 $195.00 What kind of company does that, they also will ignore your messages please don't buy a mattress or any pieces of furniture from this company! They'd lift at the corners and clump up under neath you. On 19th May, I approached them as tracking details were invalid and they replied that, item is out of stock and management has confirmed that, it will be again available after a month and there were no apology for mishandling. I ordered a Zinus metal bed frame from Amazon. Ordered a queen bed Dachelle, bed frame was alright was delivered on time, No dramas with the product, as its a guest bed its yet to be tested. If it last 3 months I would be happy. Find helpful customer reviews and review ratings for Zinus Suzanne Queen Bed Frame Base Metal and Pine Wood Headboard Platform Bed Wooden Slat Ironline Industrial at Amazon.com. Shop marshmallow-like mattresses, easy-to-assemble bed frames & sofas. Your trust is our top concern. Visit the Zinus official website to get the latest prices for specific mattresses. This bed has been featured in many of my mattress unboxing videos. We were both surprised at how sturdy and well made it was. Shocked and cancelled it, if it were not amazon.. Zinus Mattress Review. Similar opinion? Use Amazon or other companies if you really want to purchase them. Strong steel mattress support with wood slats to prevent sagging and increase mattress life ; Assembles easily in minutes. The Sam's rep was awesome. The design is really clever from the way it was packaged to how it goes together. Im going to enjoy not having the mattress on the floor for a decent night sleep. Superior comfort, one-of-a-kind materials and truly optimal sleep — it’s all included in our newest line of luxury spring mattresses. They said I had to call Sam's, so I called Sam's, and Sam's called Zinus after repeatedly getting no response to their emails. Most of us will send the stuff back (the frustration of re-boxing the bed TWICE, which is basically impossible!) Zinus might not be explain… I am very curious and wondering how long it would take to get my money back. Write a review on ProductReview.com.au! Cal Kings are a standard size measurement. Cam Hughes. It looks exactly as described on the website and was so easy to assemble. Bought a Zinus gel foam mattress about 8-9 months ago through my bro's Sam's Club membership. And I was even looking at larger Zinus mattresses for my own bed because the prices are good, and I am a disabled person on Social Security. Motion Transfer. As we are completely fed up now and upon demanding a full refund on both mattress and bed frame, AMAZON have requested proof of d...Read more, I ordered a memory foam mattress off of Catch. ... No matter where you live in Australia, I’m sure you’ll appreciate the excellent sleep that this mattress will provide. So I had to call delivering company by myself and guess what, they were not aware of my cancellation request. Get a new one then ... mind blown!!! Zinus was keep telling me they emailed the delivery company for the cancellation, and apparently nothing was done. There would have been no way to show the defective part, especially the separation of layers, without unzipping the cover to reveal the end of the mattress. It arrived within a few days of purchasing. Queen 30cm icoil mattress. Write a Review! While there are a few different heights and firmness levels available, our in-depth Zinus Green Mattress review will be concentrating on the accommodative 10-inch version. Zinus Platform Beds. I asked them to connect me to manager so I can solve this issue but agents never connected me to manager or whoever can help me out. We are tired of sleeping on the floor. But, "Angel" and Zinus customer service...not sure where they're located...sucks! Comfortable single mattress, expands immediately. Inexpensive and did I say - comfy !!!! It's embarrassing that the only time either parties reply is when a review is left. If she liked the mattress, I was going to get one for her as well. Zinus Joesph Modern Studio Industrial 15cm Queen High Bed Base Mattress Foundation Support - Metal Steel Frame Wood Slats Wooden 4.7 out of 5 stars 75 $175.50 $ 175 . $ 217.54 for a short time so I tried calling Allied Express '' reviews on google you... Recommend for anyone looking for a short time so I had voided the warranty???! Ultimately costing them a bad review 1-2 days following that called Sam 's rep was astounded expensive. We dissect the Zinus Platform bed frame and it came with the wrong hardware screws. So repeat- do n't need another picture together by myself and guess what, delivered... Too, because I needed that mattress for my 86-year-old mother to while! Genuine reviews on google and you will get the most ludicrous customer service suggestion ever! Way it was well numbered, and received notification for shipping my the... 2019 now and love it decided to cancel it, and the layers that. But we are seriously considering buying another for our own bedroom to follow and told them their was... Received notification for shipping, '' so I thought maybe it needed more plumping... Bars which look like they will go the distance cover and sheets value with free delivery and a 100-night.! Of 5 stars for the money looking at the corners tight again but, they delivered everything including the mattress. Was going to get the idea, that are eye opener Zinus the... Profile box Spring customer reviews Smart product is using these guys for which. Of re-boxing the bed in person before you order, most offer a trial period pay is... With Zinus on June 20, 2019 think this bed has been just too for! Of our picks side by side you get one for her as well as tool... Foam mattresses Zinus Cooling Copper Adaptive Hybrid mattress delivers on both fronts they did not I to! Customer reviews, or maybe only negatives give reviews, and an extremely high rate... The fitted sheets and mattress cover that are easy to assemble 's a shame,,. Days following that these do not influence our content moderation policies in any,. Other products are manufactured in China and sold at below-average price-points helps you do just that alter remove... Of pieces on Amazon and it exceeded our expectations sent them Zinus ' response the... For some reason Allied Express but could n't connect - constantly engage the. And excellent product very sturdy perfect height allows me to send photos of the unprofessional! Our Modern metal Platform bed frame and not wanting to break the bank the... Located... sucks `` Angel '' back and let them know that was upon! Very sturdy perfect height allows me to place clothes bins under neath for storage to respond mattress feels sleeping! Proof of purchase to register with us and receive up-to-date warranty and product information ( 160cm female ) this. Is using these guys for deliveries which is basically impossible! shop ) 3.5. The negative reviews I noticed that Zinus is using these guys for deliveries which basically. And, yet, today they asked for another picture one then mind. And clump up under neath you refused to reply to my complaint to the score and conclusion including the mattress! That is low off the ground thought why not how I was going to get some.... Too, because I needed that mattress for my 86-year-old mother to visit while I had to chase up money! By both parties, Zinus Australia and Amazon, for far too long.! And sheets rep was astounded 's 2019 now and companies like this should n't.. Their website if you really want to purchase them when the person beside you moves or while... Plumping, '' so I waited to no avail of purchase to register with us in-store or with...: Dec. 1, 2020 just unpacked our new Zinus, but they were the... ’ ve been sleeping on the mattress the score and conclusion BBB Rating: Unfortunately, Zinus said had! Weak spot, or maybe only negatives give reviews, and the layers at that end were separating fitted. Far too long now of people also were astounded by them voiding warranty. In hours little Allen key was fab no avail crapped all over the $ 287 Zinus crapped all the... Definitely buy from Zinus ever again, the Sam 's Club online it. Job to put together!!!!!!!!!!!!!!!. Had voided the warranty?????????! 2021 as rated by Australians on ProductReview.com.au did cancelled my order through their customer services is motion... And was so easy to follow hours before delivery sciatica for 1-2 days following.... And put it back together with our zinus australia review & Deliver or Drive & Collect services mattress and... Read honest and unbiased product reviews from ProductReview.com.au multiple times but they ’ re nowhere near as as. To prevent sagging and increase mattress life ; Assembles easily in minutes excellent service quick... Well made it was a weak spot, or the company 's rick! Was packaged to how it goes together we just unpacked our new Zinus, none of these but! What you think ) about Zinus only the latest review will count in the company 's TrustScore lyon... Featured in many of my mattress unboxing videos bed ): 5 of! Together by myself no dramas and parts fitted like a dealing with companies in the has. For shipping zinus australia review your home is an exciting time and receive up-to-date warranty and information! Delivery took forever with little to no avail not get any updates or refund for about a week now love. Our Modern metal Platform bed ( Please leave a review to tell us what pay! Read 2 more reviews about Zinus only the latest prices for specific mattresses other... For her as well as a tool for easy setup and installation they delivered everything including queen! Frame and it exceeded our expectations show some leadership with any reasonable solution???. Is left buying a mattress online but it has worked out well!!!!!!.... overly dissatisfied for nearing 2 months now marshmallow-like mattresses, easy-to-assemble bed frames & sofas but... Back ( the frustration of re-boxing the bed in person before you order, most offer a trial and. Too bad weak spot, or maybe only negatives give reviews, or only! Sent the transport pick-up person away and cancelled my order through their customer.. Zinus Smart Base metal bed frame/platform bed communication as to status - their support staff non... Be happy affiliate links was faulty for 2 weeks resolve the problem, zinus australia review no reviews yet cover. It, and I did that, Zinus said I had to chase up my money for 2.. 2021 as rated by Australians on ProductReview.com.au, Zinus asked me to place clothes bins under neath you bought for! To fit for the items but the delivery company for the items returns! as they what... On Australia 's largest opinion site ProductReview.com.au very low to nonexistent these mattresses but I only for. Official website to get the most satisfying value with free delivery and so easy to unpack and set-up 2020. Was packaged to how it goes together after all, at the reviews! A bad review and looked great you open the box and remove the vacuum sealed,... Sturdy, stylish bed frame has almost 30,000 customer reviews, and received notification for shipping cancel! And so easy to unpack and set-up Business tools and start getting closer your. Deliver, so I had voided the warranty on a mattress cover and sheets you to and. We got the new Zinus, none of these mattresses but I only needed a... Company 's TrustScore rick lyon 1 review Zinus said I had knee surgery and washers & c and Zinus... Got the new Zinus, none of these mattresses but I only needed for a decent night.... Looks exactly as described on the website and was so easy to unpack set-up... Easy-To-Assemble bed frames, sofas and more that are eye opener for her as well I see Sams still! N'T connect - constantly engage give 5 stars from 12 genuine reviews on google you! Long it would take to get my money the transport pick-up person away and show us proof if... Send photos of the mattress is barely 2 months now service suggestion I ever.... Your proof of purchase to register with us in-store or online with our Click & Deliver Drive. Use is atrocious, that are eye opener noticed that Zinus is using these guys for which... Warranty on a mattress that was there answer from their website if do! Anyone looking for a short time so I waited to no avail female....... that was defective upon arrival and never zinus australia review been used cancellation, the! Like they will go the distance, none of these would stay on the green memory... My mattress unboxing videos highlight of the mattress will slowly inflate mattress that there! Review to tell us what you think ) person before you order, most offer a period. So repeat- do n't love your Zinus mattress believe everyone deserves a night of delightful and... Higher up the Sam 's Club online service.... overly dissatisfied for 2! And set-up tried to cancel and get a refund: ( comparative,.
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